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An overview of the Service

  • We employ over 5000 highly skilled staff.
  • We provide an emergency ambulance service to a population of over 5 million people, serving all mainland and island communities.
  • Our Patient Transport Service also takes around 1 million patients to and from hospital.
  • Each year, we respond to over 1.5 million calls for assistance.
  • Over 600,000 of these are emergency and unscheduled incidents.
  • We transfer around 90,000 patients between hospitals.
  • Our air ambulance service undertakes around 3,500 missions.
  • Our ScotSTAR service transfers 2,500 of Scotland's most seriously ill patients each year.
  • We are assisted by over 1,200 volunteers, such as our community first responders.