Help us celebrate our achievements and vote for your ambulance hero!: AWARDLOGO

25 Jul 2018

Help us celebrate our achievements and vote for your ambulance hero!

The Scottish Ambulance Service is asking you to nominate an individual or team in its Staff and Volunteer Awards who you feel has gone beyond the call of duty to deliver excellent service.

There are a number of awards categories to celebrate the individuals, teams, volunteers and partner organisations who, over the last 12 months, have shown themselves to be true heroes of the Service.

You might want to nominate a Paramedic or Technician that has inspired your respect with their professionalism, or a Call Handler that kept you calm while you waited on help to arrive. Maybe you experienced exceptional service from our Patient Transport Service or a Community First Responder’s prompt action saved a loved one’s life. Perhaps you work for another organisation or company and have collaborated with us on a project and you were impressed with the staff involved. Or, you might already work with us and want to nominate one of the non-frontline staff whose expertise in their specialist area such as IT, Fleet, HR or Communications has made the way you do your job better.

There are seven categories for nomination and no limit on the number of entries which can be made.


Staff Member of the Year

This award is to highlight an individual member of staff who supports or delivers, excellent patient care. This individual may have introduced a new way or system of working, demonstrates a high level of commitment or constantly delivers effective patient or customer care. Whatever they have done, it will have had a positive impact on the Service.

Team of the Year

The Team of the Year Award serves to recognise a team that works closely together and goes above and beyond the call of duty. The team will work to give the best possible service to staff and/or patients and/or members of the public.
Our Values Award

The Values Award has been created to give a member of staff in any role, the recognition they deserve for being a role model in embodying NHS Scotland’s four values:

  • care and compassion
  • dignity and respect
  • openness, honesty and responsibility
  • quality and teamwork

Towards 2020: Taking Care to the Patient

This recognises a partner or organisation for their role in helping us to deliver our strategy aims of improving access to healthcare, better outcomes for patients, enhancing clinical skills, collaborating with partners, building community resilience or using technology.

Quality Improvement Award

This award recognises an individual or team whose work has helped make healthcare safe, effective, patient-centred, timely, efficient and equitable.

Volunteer Award

This award recognises all the fantastic work that our volunteers do to help us provide quality care to our patients

Chief Executive's Award

This award is for outstanding contribution to the Service. This could be through introducing a new initiative which is exceptional in its thinking and execution or delivering consistent excellent patient care over a number of years. Nominations can be made by anybody and the decision is made by the Chief Executive.

Chair's Patient Safety Award

This award focuses on patient safety. It will highlight a member of staff who regularly goes the extra mile with the aim of delivering the highest levels of patient safety. Nominations can be made by anybody but the decision on the winner is made by the Chair.

Contact Information

Scottish Ambulance Press Office