Scottish Ambulance News

22 May 2019

Mum's "heartfelt thanks"

Mum's "heartfelt thanks": Callum

The mum of a young boy has sent a “heartfelt thanks” to the emergency responders who assisted her son after he had a seizure at nursery.

Sian Urquhart thanked Kevin McCann, a technician at Vale of Leven, and Raymond Fleming, Paramedic Team Leader at Vale of Leven, for helping her son, Callum, aged four.

The mum wrote: “My little boy, who is 4, had a seizure at his nursery in Dumbarton.

“I was at work and they called an ambulance. My husband was able to make it to the nursery for the ambulance arriving and he said the paramedics were amazing.

“I met them at the Queen Elizabeth Hospital in Glasgow and the young male paramedic who brought Callum in was lovely and offered me a lot of reassurance and support and kept me calm until Callum had been taken into the assessment room.

“He even gave Callum some pennies to put into the charity box which kept him amused while we waited.

“Please pass on our heartfelt thanks to the team that brought Callum in - a credit to you and very much appreciated by our family. Sian, Cameron, Ewan and Callum Urquhart xxx.”

Contact Information

Edward Earl
edward.earl@nhs.scot

  • The Scottish Ambulance Service employs over 5000 highly skilled staff.
  • We provide an emergency ambulance service to a population of over 5 million people, serving all mainland and island communities.
  • Our Patient Transport Service also takes around 1 million patients to and from hospital.
  • Each year, we respond to over 1.5 million calls for assistance.
  • Over 600,000 of these are emergency and unscheduled incidents.
  • We transfer around 90,000 patients between hospitals.
  • Our air ambulance service undertakes around 3,500 missions.
  • Our ScotSTAR service transfers 2,500 of Scotland's most seriously ill patients each year.
  • We are assisted by over 1,200 volunteers, such as our community first responders.

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